About ROBBX Help
Role-specific guidance for navigating ROBBY and finding support.
Effective October 9, 2026 · Version 2026-10-09.1
How ROBBX works
ROBBX selects prepared ROBBY help answers based on your question and account role. Creators receive creator guidance; businesses receive business guidance. Suggested questions cover common tasks and link to relevant pages. For questions outside these topics, use the guides or contact support. Account changes, review decisions, balances, and transactions are managed through their dedicated portal pages, separately from the help conversation.
Your conversation and privacy
The help conversation stays in the current browser page’s memory and clears on reload or Clear conversation. This prepared-answer flow processes questions within the page rather than sending them to an external AI provider. Keep passwords, verification codes, payment card details, and identity documents out of the conversation.
Any change to how conversations or account information are processed must be described in the applicable privacy disclosures and choices.
Use the original information
Check campaign terms, activity records, and provider confirmations when making decisions. Help answers are guidance and can be incomplete; they are not a substitute for legal, tax, or financial advice. Contact support if an answer conflicts with your account records.