Policies and trust
Clear information about your account, campaigns, rewards, privacy, and support.
Updated October 9, 2026. Choose a topic below to understand your responsibilities and available choices.
Terms and Conditions
Your responsibilities when using ROBBY and participating in campaigns.
Read policy →Privacy Policy
What ROBBY collects and how to make a privacy request.
Read policy →Creator Reward Rules
Understand what must happen before a reward becomes available.
Read policy →Business Campaign Terms
Responsibilities for publishing and funding a campaign.
Read policy →Refund and Cancellation Policy
How to request help with a campaign or payment problem.
Read policy →Content and Disclosure Guidelines
Real experiences, clear disclosures, and respectful content.
Read policy →Report a Problem
Report fraud, content concerns, account issues, or a review disagreement.
Read policy →About ROBBX Help
Role-specific guidance for navigating ROBBY and finding support.
Read policy →Send privacy requests, reports, and cancellation requests to support@therobby.com. Eligible accounts can confirm deletion in Settings using a fresh verification code. Campaign and financial records require support-assisted closure so outstanding obligations can be reviewed.